Q. What insurance do you accept?
A: We accept most insurance and Medicaid plans. Click here to see a detailed list.
Q. What forms of payment do you accept?
A: Cash, credit card (Visa and Master Card), debit card, personal checks (with proper identification) and Health Savings Accounts (HSA) cards.
Q. Can I make payments online?
A: Yes. Please click on Pay Your Bill found on either the Quick Find section located on the homepage or under our Forms and Policies section. Be sure to know your account number and total balance due when going to our online form as you will be asked for this information.
Q. Will services provided be covered by my insurance?
A: Most services are covered, but we do recommend you contact your insurance company to verify your plan benefits. Below are a few suggested questions to ask:
- · Is your plan an HMO which requires an assigned PCP? If yes, verify Premier Pediatrics is your assigned PCP.
- · Are preventive medicine visits (Well care) a covered service. If yes, what are the limitations?
- · Do I have a co-pay or deductible?
- · Is there additional patient responsibility if the services are provided after hours?
Q. I have Medicaid/Molina insurance. What do I need to bring with me for my next visit?
A: Medicaid/Molina plans that require a card for proof of insurance, are required at time of service. If not available, you will be asked to pay for services rendered.
Locations, Services & Appointments
Q. What are your hours?
A: See our Locations page to view business hours of the location you wish to visit.
Q. Where is Premier Pediatrics located?
A: The Cedar City practice is located at 1251 N. Northfield Road Suite 301 in Cedar City, Utah. The practice in Hurricane is located at 48 S 2500 W., Suite 220 Hurricane, UT 84737.
Q. What languages do your providers and staff speak?
A: In addition to English, many of our providers and staff speak other languages, including Spanish and Portuguese, and American Sign Language.
Q. What if my child only needs to come in for a shot/vaccine?
A: You can schedule a “shots only” appointment if your child is current on their well child exams.
Q. How far in advance can I make my appointment?
A: You can schedule well visits up to one year ahead of time.
Q. How long can I expect to wait?
A: We strive to get you in and out of your appointments as quickly as possible. If it’s a particular busy day with a lot of sick visits or emergencies, you may wait longer. If you are not committed to any particular provider, you can request an appointment with our ‘First Available’. Please note that the best time to schedule your visit is first thing in the morning or first thing after lunch.
Q. What kind of services are offered in your location
- · On-site laboratories
- · Lactation Consultations
- · Asthma Education
- · Minor surgical procedures
- · Hearing & vision testing
- · Ear piercing for children 3 months and older
Q. Do you offer any classes or support groups?
A: We have a variety of classes that we offer throughout the year, including Basic CPR and First Aid, asthma support and prenatal classes. Visit our Classes & Events section for offerings, times and locations.
Q. Do you offer same day sick visits for your patients?
A: Yes. All sick children will be seen on the same day.
Q. What do I do if my child is sick at night or on the weekend?
A: If your child is experiencing a life-threatening emergency, dial 9-1-1. If your child is sick, call the office. If it’s after regular or extended business hours, you will be directed to the Premier Pediatrics Provider on call. Please note that you may incur additional fees for an after hours visit. Click on the link to Contact Us.
Q. Who takes sick calls at night?
A: Phone coverage is provided 24 hours a day, seven days a week. You will be connected to one of our providers.
Q. What do I need to tell the nurse when calling for advice about a sick child?
- · Your child’s age
- · What you are concerned about
- · How long it has been going on and has it been getting worse
- · What you have done about your child’s illness
- · Your child’s temperature
- · Your child’s state of alertness
- · Your child’s intake of fluids
- · Have your contact phone numbers ready so you can be called back if necessary
Q. At which hospitals are your providers on staff?
A: Our providers are on staff at Valley View Medical Center.
Q. Will you visit my child if he/she is in the hospital?
A: If your child is sick in the hospital, he/she will be visited by one of our physicians.
Q. How often do I need to bring my child in for a well check?
A: The AAP strongly recommends children over age 3 be seen once a year for their annual check up. This is the best way to ensure that your child’s health will be consistently monitored during their young developing lives. The easiest way to remember this is to schedule his/her visit around their birthday.
- · During your children’s first year of life, well visits are scheduled 2 days after birth, at 2 weeks, 2 months, 4 months, 6 months, 9 months and 12 months.
- · During your child’s second year, well visits are scheduled for 15 months, 18 months, 24 months, and 30 months.
- · Children 3 years and older should schedule well visits annually.
- · The most cost effective insurance for your child is an annual well visit.
Q. Will I always see the same doctor?
A: In the interest of continuity of care, we encourage you to schedule your well visits with your primary provider. If your child is sick, we cannot guarantee your provider will be available on the schedule that day, rest assured that all of our providers are highly qualified to assess your child’s needs.
Requests for Forms, Records, Refills, Referrals
Q. How do I get a referral for a specialist?
A: If your child is current on their annual exam, you can call our office to request a referral.
Q. How do I get a prescription refill?
A: You can refill your child’s prescription online, or contact our office. Please allow 48 hours for prescription refills. Your child must be current on all well exams for prescription refills. For any ADD/ADHD patients your child must be current on their medication follow ups and well exams.
Q. How do I request a copy of my child’s records? Is there a fee?
A: Contact Us to request a copy of your child’s records. Nominal fees will apply for copies.
Q. How do I request a copy of a HRS/School Form (for school, daycare, camp, etc.) for my child?
A: Please contact our office with your request. Your form will be completed within 48 hours.
Q. How do I have records from another physician sent to Premier Pediatrics?
A: Contact the doctor’s office you are transferring from and request that the records be released to Premier Pediatrics.