Privacy Policy

Updated 12/27/24

Premier Pediatrics is committed to protecting your privacy while providing you with a positive experience on our website and in using our services.

This Privacy Notice (“Notice”) explains our privacy practices and provides information on how and why we collect, use and share your personal information through our interaction with you in relation to our services. The Notice also describes choices that may be available to you regarding use, access, deletion and correction of your personal information.

Additional information on our personal information practices may be provided in supplemental terms and conditions, supplemental privacy statements, or notices provided prior to or at the time of data collection.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect your personal information when you actively provide it to us through your interactions with us.
We may automatically collect personal information from you as you use our Apps and Services, or visit our Websites as a user or a participant, including recording communications, when enabled.
We may receive personal information about you from a business or commercial partner or another user of our Apps and Services.
We may infer or derive personal information based on other information we collect, such as with Service features that provide conversation intelligence.

WHAT PERSONAL INFORMATION WE COLLECT

Personal Information you actively provide to us and service providers.

Your Contact Information/Identifiers:

Name, username, email address, phone number, identity documents, IP address, and any other identifiers a user provides when accessing or using the Service.

Your payment information:

Billing name, address, and credit card or other payment information.

Other information:

Social media profiles, LinkedIn URLs and custom profiles.

Personal information we collect through your interactions with RingCentral, Solution Reach, our Website, Apps and Services as a user or a participant

Account information:

Account holders’ usernames and account numbers, RingCentral phone number, language preference, title, department.

Information about your use of Services through integrations with our Websites, Apps and Services or otherwise:

Social media account information, single-sign-on service tokens, Google/Apple/Microsoft sign in tokens.

User content:

Files, any content of communication or other information you or another user or participant upload, provide, grant access to or otherwise implement.

*Note that users and participants control the content that they provide, and it may include any category of personal information.

Service Usage Data:

Internet Protocol ("IP ") address, MAC address, other device ID (“UDID”), device type, operating system type and version, client version, type of camera, microphone or speakers, connection type and other related information.
User feedback ratings, internal feature usage analytics, usage logs, cookie identifiers.
Traffic data about the communications that take place through our platform (such as chat, video conferencing), network monitoring data.
Call Detail Records produced by a telephone call or other telecommunications transactions. The Call Detail Record contains various attributes of the call, such as time, duration, completion status, source number and destination number.
Fraud data such as blacklist history and security logs.
Metadata such as session logs and join & leave time of participants.
Log data including IP address, Internet Service Provider ("ISP"), browser type, referring/exit pages, operating system, date/time stamp, and/or clickstream data.
Publicly available data from End User accounts.

Geolocation information:

Information about where you are located when using the Services.

Recordings:

A user hosting a phone or video conferencing meeting may choose to record the session, and if so, the host is responsible for obtaining any required consent from you. RingCentral helps hosts obtain consent from other users by providing visual and audio cues to alert users of a recording.
As with all user content, recordings may contain personal data and may be stored with RingCentral at the request of the meeting host. A meeting host may choose to store a recording of a meeting on the host’s local storage device, not with RingCentral. When a host chooses to do that, RingCentral does not have any control over the recording. Transcripts, which may also contain personal data, are treated the same way as recordings.
RingCentral may access or use the recording or transcripts stored as requested by the host or customer (such as providing technical support), to improve our Services, or as otherwise permitted by our agreement with the customer.

SMS messages:

Content of blocked SMS messages that violate our spam rules.

Inferred or derived data:

Inferred or derived data may include a summary of information included in recorded content processed by conversation intelligence. Users and participants control the content they provide.

Your communications with us:

Surveys, calls (including recordings), emails and messages, etc.

Other information:

Any personal information that a user or guest voluntarily provides about an individual through their use of the Services, including synchronizing contact information, or through integrations with other applications.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes: Communicate with you; Verify your identity to prevent fraud in compliance with applicable law; and our customer relationship; Market and advertise our Services; Perform surveys; Provide internal training and ensure quality assurance; Improve and optimize your interactions with our teams; Connect you to and optimize your experience using our Website, and Services; Conduct fraud and threat analysis and, detect and prevent spam or unlawful or abusive activity or other violations of our Acceptable Use Policy (“AUP”); Monitor performance of our data centers and networks; Conduct analytics to improve RingCentral’s Website, App and Service performance; Personalize your experience with our Websites, Apps and Services; Comply with applicable law including those regulating call detail records; and Perform billing for our Services.

We will normally collect personal information from you where we need the personal information to perform a contract with you (e.g., when you order a Service), or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., to market and provide our Services). In some cases, we may also have a legal obligation to collect and process the personal information in question (i.e. Service Usage Data) or we may process your personal information where we have your consent to do so. You may withdraw your consent at any time as instructed in the communications or in the Apps or Services, or you contact us as explained below.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. For further information about the types of Cookies we use, the functions they perform, and how you can control Cookies, please see our Cookie Notice.

HOW, WHY, AND WHAT PERSONAL INFORMATION WE SHARE WITH THIRD PARTIES

We may share and disclose your personal information (as identified in the section What Personal Information We Collect solely for legitimate business or legal purposes as described in this Notice and in accordance with applicable law, with the following third parties:

RingCentral or any of its worldwide affiliates. A list of our current group companies is available on our public filings.
Business partners (e.g., resellers and other authorized third party agents) to market or sell our Services;
Service providers, contractors, vendors or agents who operate on our behalf to:
- Operate, deliver, improve and customize our Websites, Apps, and Services;
- Provide support and technical services;
- Send marketing and other operational communications related to our Websites, Apps, and Services;
- Enforce our acceptable use policy;
- Conduct analytics in order to improve your experience using RingCentral Websites, Apps and Services; and
- Provide offers and advertisements to customers based on their interests and interactions with us.
Any third parties as part of, or in connection with, an actual or prospective corporate business transaction, such as a sale, merger, acquisition, joint venture, financing, corporate change, reorganization or insolvency, bankruptcy or receivership;
Law enforcement agencies, regulatory or governmental bodies, or other third parties in order to respond to legal process, comply with any legal obligation; protect or defend our rights, interests or property or that of third parties; or prevent or investigate wrongdoing in connection with the Website, Apps or our Services; and/or
Other third parties with your consent.

HOW WE RESPECT YOUR PRIVACY RIGHTS

We provide you with the opportunity to access, review, modify, and delete your personal information that we process.

Requests from End Users regarding personal information we process on behalf of our Customers as a Data Processor

In general, when processing the content of communications such as voicemails, faxes, recordings etc. in connection with our Services, we do so on behalf of our Customers and in accordance with their instructions as a data processor. This means that if you believe RingCentral may have collected or stored personal information about you on behalf of a RingCentral customer as a data processor or if you wish to access, review, modify or delete any content of your communications, under applicable law or otherwise, you should direct your request to that Customer.

We will not share your personal information with third parties for the third parties’ direct marketing purposes unless you have agreed to such disclosure.

Unsubscribe from our mailing list

You can manage your communication preferences through the following methods:

Following the instructions included in each promotional email from us to unsubscribe from that particular mailing

These choices do not apply to service notifications or other required communications that are considered part of certain Apps and Services, which you may receive periodically unless you stop using or cancel the App or Service in accordance with its terms and conditions.

HOW WE KEEP YOUR PERSONAL INFORMATION SECURED

Keeping your information secure is important to us. We have taken appropriate steps designed to reduce the risk that your personal information may be subject to loss, misuse, unauthorized access, disclosure, alteration or destruction.

HOW LONG WE RETAIN YOUR PERSONAL INFORMATION

We will retain your personal information for no longer than is necessary to fulfill the purposes for which the information was originally collected unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.

Where we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Data processed and purposes of data processing

THIRD-PARTY SITES

This Notice does not apply to, nor are we responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Website or Apps link including but not limited to social media sites. The inclusion of a link on the Website or Apps does not imply our endorsement of the linked site or service. You should check the privacy notices of those sites before providing your personal information to them.

BLOGS AND FORUMS

Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas is public and may be read, collected, and used by others who access them and may remain on the public forum indefinitely. To request removal of your personal information from our blog or community forum, you can submit a request through our online portal. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We encourage all users to exercise caution when providing personal information in blogs and community forums.

UPDATES TO THIS NOTICE

We may update this Notice from time to time in response to changing legal, technical, or business developments. If we make changes to our Notice, we will post those changes on this page in addition to updating the "Last Updated" or effective date at the top of this webpage. If we make material changes, we will notify you either by emailing you or by posting a notice of such changes prominently on this page prior to such material changes taking effect.

If you have any questions, comments or concerns about this Notice, please contact us.